The Core System, End-to-End
Whether it’s selecting the right system, dealing with the complexities of an implementation, or effectively navigating frequent upgrades, core administration systems can be daunting. Catalyst partners with health plans to select the best solution for the business need, to implement, upgrade, or enhance core and ancillary systems, and/or to monitor and resolve any post go-live issues.
Oversight and Delivery Expertise
From full-system implementations to smaller-scale configuration projects, the Catalyst Approach supports the entire spectrum of core system initiatives. Our Core Systems Practice consists of payer industry thought leaders with a wide range of expertise in the business and technical aspects of any claims administration solution, including: program oversight and delivery; technical architecture reivew and design; custom code and interface development; and requirements gathering, configuration, and system integration testing.
One of the most challenging aspects of core systems is timely and cost-effective ongoing operational support. Leveraging the latest tools, Catalyst designs, develops, and implements robust core administration systems support programs to meet organizational needs, including knowledge transfer to your internal resources when appropriate. Our support process is integrated with your organization and leverages industry best practices to develop customer-driven support models that meet or exceed established service level agreements.