A leader in innovative health plan optimization

A star badge emphasizing our 25 years of business after being founded in 1999; in front of a clipboard about serving 200+ health plan clients.

Bringing industry expertise to health plans for more than 25 years

We only work with health plans, so our experience is not only broad, but deep. From start-up health plans to the largest payers in the country, we deliver solutions for all lines of business, spanning health plans’ front, middle and back offices.

Our core values

We have a big company mind and a small company heart. Our core values define who we are as a company and are the values we emulate as individuals.

Drive Outcomes

We are accountable for end results and make things happen through focus and tenacity.

Thrive on Change

We are quick to adapt and thoughtfully respond to change and new opportunities.

Enlighten Others

We bravely share and collaborate to cross-pollinate ideas and solve problems.

A Catalyst for Positivity

We are respectful, constructive, solutions oriented, and champion optimism.

Meet our leadership team

Rachel Spilo

Founder & Chief Executive Officer

Meet Rachel
Sas Mukherjee

President

Meet Sas
Aneesh Kumar

Chief Digital Innovation Officer

Meet Aneesh
Vivian Kim

Chief Transformation Officer

Meet Vivian
Lisa Reale-Pazienza

VP, Head of Marketing

Meet Lisa
Tara Watley

SVP, Business Solutions

Meet Tara
Michael Coomer

VP, People and Culture

Meet Michael
James Reese

VP, Delivery Solutions

Meet James
Nishant Mishra

Leader, BPO Operational Excellence

Meet Nishant

Advisory Board

Dr. Vipul Mankad

Strategic Clinical Advisor

Meet Dr. Vipul
Lisa Hettinger

Strategic State Medicaid/HHS Advisor

Meet Lisa
Jo Abernathy

Strategic Technology Advisor

Meet Jo
David Hadsell

Strategic Growth Advisor

Meet David

Our clients depend on our trusted services

We take privacy and security seriously, and we maintain rigorous standards to mitigate risks. We have obtained the SOC 2® – SOC for Service Organizations: Trust Services Criteria, ensuring your plan and member data are safe and secure.