Unlock AI Power Faster Without the Heavy Lift
Catalyst handles the full lifecycle of AI agent development, from discovery to ongoing optimization, enabling healthcare payers to scale AI quickly and safely.
AI grounded in real payer workflows, not theoretical models
Solutions designed with regulatory, operational, and financial constraints in mind
Faster path from problem to deployment with use cases proven in healthcare payer operations
A Complete AI Engine Managed for You
Catalyst serves as your strategic advisor, systems integrator, and ongoing AI operator, delivering a seamless model that powers everything we do next.
Discover Where AI Will Deliver the Most Value
Discovery process to identify operational gaps, assess data readiness, and pinpoint high-impact use cases for AI.
Build Custom AI Agents
Design and build agents that support or automate core payer workflows from call centers to claims to clinical administration and fraud, waste, and abuse detection.
Deploy, Integrate and Operationalize
Implement agents, that are aligned with your governance, workflows, and compliance requirements, with minimal disruption.
Manage and Optimize Over Time
Monitor, train, update, and enhance your agents as your processes, regulations, and business needs evolve.
Why Choose AI as a Service
Accelerate AI Adoption Without Hiring Internal Experts
Catalyst provides the strategy, build, and operations end-to-end.
Reduce Administrative Burden
Agents take on repetitive work so humans can focus on meaningful member and provider interactions.
Gain Speed, Accuracy and Scalability
Agents learn continuously and never slow down, call in sick, or need retraining.
Keep Humans in Control
Our “human-in-the-loop” model ensures safe, accurate decision support, not replacement.
Where AI as a Service Delivers Impact
End-to-end operational optimization for every corner of the health plan.
Contact Center Augmentation
Enrollment Processing
Clinical Admin Offload
Claims Research and Processing
Regulatory and Policy Change Monitoring
Fraud, Waste, and Abuse Detection
Member and Provider Operations
Not Ready for Full AI Yet?
We also support Digital Optimization through Process Analysis and Reengineering, Intelligent Process Automation, Workflow Automation & Orchestration, and System Integration & Data Flow Optimization for organizations still modernizing foundational processes.
healthplans.ai: AI Built from Real Payer Operations Expertise
Catalyst’s AI services are powered by healthplans.ai, a Catalyst-incubated company built to translate our nearly three decades of real payer operations experience into AI-enabled solutions. healthplans.ai converts Catalyst’s operational intelligence and BPO expertise into AI solutions engineered specifically for payer organizations.
Unlike many AI companies that begin with technology and search for use cases, healthplans.ai starts with the operational and regulatory realities payers face, then builds AI to solve those problems.
Here’s what you gain:
• AI that reflects how health plans actually work, not how technologists assume they work
• Solutions designed with regulatory, operational and financial constraints in mind
• Faster path from concept to deployment powered by use cases rooted in proven payer operations
• Security-driven AI solutions engineered to protect sensitive data and uphold payer-grade compliance at every step
Start the Conversation
Connect with our experienced team to talk about your goals—and how we can help you meet them.